I can’t get over how friendly the Costa Rican’s are. Always smiling. Always introducing themselves and exclaiming ‘Pura Vida’ with utter sincerity on their faces. Always finding ways to exceed your expectactions -they truely have embraced exemplary customer service in this country in my view.

A great example was the other day when we couldnt find the hotel we were looking for – Finca Rosa Blanca. We asked a Policeman for directions and he actually said hold on, I’ll take you right there myself. So we were escorted to our hotel by a white police car with its flashing lights on for the duration of the 15 minute journey. Brilliant!

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